Due to the nature of our product not being reusable we cannot allow returns. Once opened, it cannot be repaired or resold to another individual. With this said, if unsatisfied within 30 days of receiving any now numb® product simply inquire about the possibility of receiving a replacement at returns@nownumb.com.

With this said, we do offer a 7 day money-back guarantee wherein if the now numb® high strength numbing sachet does not meet your expectations, you'll be provided with a full refund up to 150.00.